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Qustion No. 1
Jane is working in the Sales department at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Jane is currently working the Mail view in Outlook. Jane then enters the CTRL + 2 keyboard shortcut.
What effect will the CTRL +2 keyboard shortcut have?
A. It will switch Jane to the Mail view.
B. It will switch Jane to the Calendar view.
C. It will switch Jane to the Contacts view.
D. It will switch Jane to the Tasks view.
Answer: B
Qustion No. 2
A user named Clive works as the Finance Manager at ABC.com.The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
Clive has many scheduled meetings and appointments in his calendar. Clive opens Outlook then opens his calendar. He discovers that many of the meetings and appointments are missing.
How can Clive display all his meetings and appointments?
A. By configuring the correct date on his computer.
B. By modifying the Show Time As setting.
C. By clearing any filters in the calendar view.
D. By clicking the New Items icon on the Home tab in the ribbon.
Answer: C
Qustion No. 3
You work as a Project Manager at ABC.com.Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
You use Outlook to organize your time and schedule activities related to a new project.
Which of the following is described as “an activity that lasts all day long but doesn't block out time in your Calendar”?
A. A Meeting.
B. An Appointment.
C. An All Day Event.
D. A Task.
E. A To-do
Answer: C
Qustion No. 4
Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010.
The employees use Microsoft Outlook 2010 to connect to the Microsoft Exchange 2010 company email server.
Jane’s Contacts list in Outlook is shared. Jane is adding a new contact.Jane wants to configure a reminder to remind her to email the contact on a specific date.
Which option should Jane select when creating the contact?
A. She should select the Follow Up option.
B. She should select the Attach File option.
C. She should select the Email option.
D. She should select the Categorize option.
Answer: A
Qustion No. 5
You work as a Sales Manager at ABC.com. Employees at ABC.com use computers running Windows 7 Enterprise and Microsoft Office 2010. The company email system runs Microsoft Exchange Server 2010. All company employees use Microsoft Outlook 2010 for their email clients.
A user named Mia in your department receives an email from a customer.Mia wants to save the email address of the customer in her Contacts list.Mia asks you how to save the customer email address as a contact.
What should you instruct Mia to do?
A. You should instruct Mia to right click on the customer’s name in the information bar and select Add to Outlook Contacts.
B. You should instruct Mia to open the email then click the Save button.
C. You should instruct Mia to right click on the customer’s name in the information bar and select Contact Card.
D. You should instruct Mia to right click on the customer’s name in the information bar and select Look up Outlook Contact.
Answer: A
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